Job Title: Senior Communication/Public Information Assistant Vacancy Notice: VN30/2019 Position Number 10030719
Location: Madrid (Spain) Position Grade: GS-5 Closing Date: 2019-07-22
Organizational Context

At theend of 2018, Spain recorded the highest number of asylum-seekers in its historywith more than 55,500 asylum applications after 4 years of continuous increase.Likewise, Spain has been registering record numbers of sea arrivals, becominglast year the first Mediterranean route. In this context, UNHCR’s protectionactivities have been enhanced including the presence of UNHCR’s teams indifferent entry points in the Southern borders, as well as in Melilla.


Under thisbackground, communication activities have been strengthened to supportprotection objectives. This post will deal with digital communicationstrategies, managing website and social media in close coordination withoffices in Latin America and Headquarters. The incumbent of the post will alsowork with the digital focal points of the National Association, Spain forUNHCR, an NGO created in 1993, whose main role is to raise funds for UNHCR’soperations worldwide and sensitize on the refugee cause. Both entities havedifferentiated roles and mandates as well as separated digital identities,which are however linked in some areas.


Under thedirect supervision of the Assistant Communication/Public Information Officer,the incumbent will manage and monitor the social media accounts, draft contenttargeted to different audiences, identify compelling stories and enhance thedialogue with the community. These work will contribute indirectly to increasethe protection space in Spain and raise knowledge and solidarity towardsasylum-seekers and refugees. The incumbent will produce content and translatefrom English into Spanish content for social media. The person concerned willprovide support as well to the External Relations and Protection teams in aproactive manner through the digital platforms.


Bearingin mind the increasing importance of social media as a communication vehicle aswell as the current size of the Madrid office and its field presence in theSouth, the incumbent will be required to be flexible when the office will beworking with multiple projects simultaneously and to work effectively underpressure of deadlines.



- Media and local situation regarding UNHCR's work is regularly monitored.
- Follow-up on administrative and logistical arrangements to organise press briefings and other events, such as workshop and conferences.
- Contribute to the production of information material for public awareness campaigns and for the preparation of in-house bulletins, newsletters and information kits by contributing to articles, reports and other information gathered from various sources; liaise with printers concerning brochures and publications published by the office.
- Draft routine correspondence and texts for the office's website and maintain information databases.
- Compile and distribute a daily news clipping service.
- Distribute press statements and similar information to media, to other offices locally as well as to Headquarters.
- Maintain up-to-date filing system and appointments diary.
- Perform other duties as required.

- Respond to non-complex media queries and incoming correspondence.
- Have access to UNHCR Communication / PI systems.

Minimum Qualification and Professional Experience Required

Essential minimum qualifications and professional experience required:

- Completion of the Secondary Education with post-secondary training in Journalism, International Relations, Political Science or related field.
- Minimum 5 years of previous relevant job experience, including experience with digital analytics and performance reporting, with digital engagement and supporter growth tactics and with social media campaigns/community management.
- Communication and computer skills.
- Excellent drafting skills as well as translation and interpreting skills.
- Fluency in English and Spanish.

Desirable qualifications and competencies: 
- Completion of educational programmes/certificates on Communications, Online/web-based marketing and/or Video/Film Production.
- Adobe Creative Suite.
- Knowledge of another UN language is an asset, in particular French and Arabic.
- Completion of UNHCR learning programmes or specific training relevant to functions of position. 

Other information

Required competencies:

-Innovation and Creativity
-Technological Awareness
-Political Awareness


Please note that this is a local position for which having a valid working permit in Spain is required.

To apply, please download the Personal History Form (PHF) and Supplementary Sheet at Then signup/login and complete the online application form before the deadline.




Download:Job description/terms of reference


Report Problem