Job Title: Senior Protection Outreach Assistant Vacancy Notice: 33/2019 Position Number 33/2019
Location: Nicosia, Cyprus Position Grade: L-ICA 5 Closing Date: 2019-07-31
Organizational Context

Background information/Organizational Context
The Office of the United Nations High Commissioner for Refugees (UNHCR) is a humanitarian and non-political organization mandated by the United Nations to protect refugees, asylum-seekers and stateless persons and help them find lasting solutions to their problems. UNHCR's activities are based on a framework of international refugee law and standards that includes the 1951 Convention relating to the Status of Refugees and its 1967 Protocol, as well as an array of international and regional treaties on human rights and humanitarian law. UNHCR works with States, civil society organizations, the legal community, the media and other actors to ensure the protection of refugees and promote their participation and integration in the economic, social, cultural and political life of their host society.
UNHCR is looking to hire a highly motivated individual to assist its Country Office in Cyprus in carrying out a wide range of community development activities by acting as a critical interface between UNHCR and populations of concern and the government, NGO partners and other stakeholders, and is inviting qualifying candidates to apply.


1. Map and provide analyses on the social, educational, psycho-social, cultural, health, organizational and livelihood concerns of refugees and asylum-seekers throughout the country, with particular focus on individuals and groups with specific needs - older persons, persons with disabilities, unaccompanied and separated children, single-headed households, and survivors of abuse, torture or trafficking.

2. Assess the need for psycho-social counseling of traumatized persons of concern, and liaise with the relevant governmental institutions and NGO partners to develop a joint community-based response.

3. Assist in the identification, selection and training of Refugee Outreach Volunteers (ROVs) whom UNHCR will engage in Nicosia, Larnaca, Limassol and Paphos to provide insight into the communities protection concerns and response capacities, assist in the identification of persons with specific needs, disseminate information about available services and programs to their communities and contribute to the development of community-based protection and support schemes.

4. Undertake a situation analysis of risks and protection factors affecting refugee girls and boys, including adolescents. A priority in this regard is the situation of unaccompanied and separated children, including children in foster families and in institutional care arrangements.

5. Support and contribute to the drafting of internal guidelines and/or standard operating procedures for various aspects of community-based protection and related issues.

6. To fulfill most of the above functions, the Senior Protection Outreach Assistant is required to spend a substantial percentage of her/his time working outside of the office, building and maintaining networks within communities of persons of concern and conducting age, gender and diversity (AGD) sensitive analysis of their needs, interests and risks.

Minimum Qualification and Professional Experience Required

- Completion of secondary education, with post-secondary training/certificate in Social Sciences, Social Services, Counseling, Human Rights, Anthropology, Psychology or other related disciplines.

- Minimum 6 years of previous job experience relevant to the function

- Fluency in English and Greek essential. Working language of Turkish an asset

- Excellent writing/drafting skills

- Analytical skills: ability to conduct situation analysis, social analysis of risk factors, political and economic context

- Planning and organizing skills: ability to establish priorities and to plan work assignments, respond to competing demands and work under pressure of frequent, multiple and tight deadlines

- Inter-personal skills: ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity; ability to develop partnership and networks in community development work.

- Computer skills (MS Office and People Soft applications)

Other information

Candidates must have the right to work in Cyprus.

To apply please download the Personal History Form (PHF) and Supplementary Sheet at Then signup/login and complete the online application form.

Incomplete applications will NOT be considered.

Only short-listed candidates will be contacted for an interview and a written assessment, if applicable.

For application-related queries please write to




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